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Chuck E. Cheese's > Remodels & Initiatives

CEC 2018 2.0 Remodel Program

The CEC 2.0 Remodel is a remodel of Chuck E. Cheese restaurants that has been ongoing since 2017. It is a complete refresh of Chuck E. Cheese's locations which completely renovates both the interior and exterior of a location and replaces the animated show with a new Dance Floor concept that gives a walkaround characters a dedicated space to perform.

History

From 2016 to 2017 surveys were sent via email to see what parents would like to see in Chuck E. Cheese's locations. The survey resulted in a refresh of Chuck E. Cheese's as a whole. A San Francisco design firm, Tesser, conceptualized three designs for CEC's use. All of these designs had the same concept but objectively different aesthetics. The designs in question were described as 'Modern', 'Warm', and the one CEC chose, 'Bold'. The first locations to remodel to this look were the San Antonio, TX locations (Stone Oak, San Antonio, TX (238 W Military Dr)|Military Drive, and Ingram) in July of 2017, which slowly spread from Texas to across the country within the first few months of its debut. However, during the COVID-19 lockdowns in 2020, CEC Entertainment halted several planned remodels until 2021. In 2021 CEC Entertainment resumed the remodeling processes on their restaurant, also debuting a Video Wall for new and previous remodels. On January 26, 2023, CEC stated that they officially completed their 200th new remodel with the Douglasville, GA location, and would be celebrating with a sweepstakes with 200 winners. The Brooklyn, NY (139 Flatbush Ave) location officially reopened on April 14, 2023, and debuted the new Trampoline Zone concept, a trampoline park for small children. It is expected that the concept to be installed in future remodels.

Design

Exterior

The bold design was chosen to keep Chuck E. Cheese's modern balance between a children's and family establishment. Each exterior features brown panels with a Swiss cheese-like pattern. The exterior's mix of darker and vibrant colors and the minimal usage of gray colors create a fresh-looking environment to attract guests to the building. The main logo also received a redesign, opting for a lineless design. The Pizzeria's name also changed, dropping the ''S' after 'Cheese' and giving it a new font. This modern font would only be used from 2017 to 2019 as they reverted to a similar version of the previous iteration.

Interior

The interior was redone by giving everything a fresh new coat of white paint and using black undertones in certain areas of the restaurant to highlight decorative text. Parody artwork has since been dropped entirely, making the only pieces of the artwork seen in the building the various large text reading various phrases such as 'High Five' or 'Party'. The usage of wooden planks was also prominent in earlier variations of this remodel, being used as booth dividers, wall panels, or substitutes for tiling for customer-use counters. The Showroom, Now called the Birthday Area, is surrounded by artwork of the main five Chuck E. Cheese characters (Munch's Make Believe Band) with bios, which are also featured on the cups. 2017 2.0 Remodels featured a wall decal of the characters, while 2018 Remodels featured a slightly transparent poster (the only opaque areas are the silhouettes and the character bio's.). 2019 Remodels changed the posters again, making them completely opaque, with the formerly transparent area now being the standard color of the character, with the wall behind it also being colored the same.

Remodels Packages

Initially, locations that were eligible for this remodel got one of three packages: Gold, Silver, or Bronze. The Gold and Silver packages never left the first few remodeled stores from 2017 to 2018. In 2021 a Video Wall was added to the existing Dance Floor and started to roll out at new remodeled locations while existing remodeled locations kept their previous Dance Floor set up. During the 2021 Remodels, corporate would have 14 out of its 15 flagship stores receive a special mural containing the town and its name as part of their remodels.(1) Although Grand Prairie and Humble, TX aren't considered flagship stores by corporate, they received a mural containing Chuck E and the band for unknown reasons during the flagship mural installations, which was assumed to be the mural used for non-flagship stores. The new 'refresh' package is designed as a low-cost option for remodels. This remodel package is used for most Chuck E Cheese locations from 2023 onward, as it is a cheaper and faster alternative to a full remodel. These remodels are done by the company, instead of another company such as Parkway Construction, as using another company is more expensive and is a slower process. These remodels do not receive new booths, lighting changes, a restroom remodel, or tiles behind the menu board. Depending on the store, no new floor tiles by the counter are added, unless they are older tiles that need changing.
Item Gold Silver Bronze 2021 - Refresh
Complete exterior remodel Yes Yes Yes Yes Yes
New interior paint job Yes Yes Yes Yes Yes
New fixtures Yes Yes Yes Yes Yes, with exception for Nanuet, NY
Dance Floor / Removal of animated show Yes Yes Yes Yes + Video Wall Yes + Video Wall, with exceptions for select stores
New booths Yes Yes Limited Yes No
Facelift for counters Yes Limited No Yes Yes
Open Kitchen Yes No No No, Pick-up window added No, Pick-up window added
Unique Mural No No No Limited No
Trampoline Zone No No No No Limited

Mural locations

Trampoline Zone Locations(2)

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