Chuck E. Cheese University: General Kitchen and Service
The Chuck E Cheese University : General Kitchen & Service was a Chuck E. Cheese training tape made for employees in 1991, this would be the 2nd training tape for Chuck E Cheese’s University, it would feature the following
##Service
- Every guest comes first and leaves happy
- Smile, greet and assist the customer
- Teamwork
- Keep all areas clean
- Follow Cleaning Schedules
- Be on time
- Understand the time clock, and understand all break time rules
##General Safety and Security
- No trash is to be taken out after dark
- Girls must walk to their cars in groups of 3 and 4 after dark
- be aware of specific parking areas
- always be in proper uniform
- do not chew gum while working
- Location of cleaning products
- Location of Fire extinguisher
- Washing hands before starting your shift and frequently after
#General Facility
- Know your facility, locations like - Salad bar - Beverage bar - Gameroom - Restrooms - Trash cans - smoking areas - other important features
- Be aware of smoking areas, and ask a guest to observe if its a smoking area
- Proper trash cleaning
- Once a week the trash holders and cans are to be brought back to the designated area for cleaning
- Mopping Procedure
- Magic Clean ( cleaning all around the store )
- Begin each shift by checking the dining area and continue to check through the day
- Clean all booths and tables
- Employees must check the restrooms on a 15 minute basis
- Cleaning the entryway glass
- Running orders
- Cleaning after a guest
- The Beverage Bar
##General Kitchen
- Beginning and Ending each shift with a clean kitchen is extremely important
- Make sure all areas are completely clean and sanitized
- All stainless steel should be wiped down ( including pizza make table)
- Sweep the floors and clean behind them
- Clean base boards
- Mopping the floor’s
- Setting up the made table
- Can opener must be clean
- Organize the dish area
- Variety of new utensil items
- Proper Inventory control
- Product Rotation ( new to the back, old to the front, new to the bottom old to the front )
- Changing out the soda syrup
- Pan cleaning
##Trivia
These training tapes were filmed at the Irving TX location as any other CEC training tape would’ve in 1991/94