Chuck E. Cheese University: General Kitchen and Service

The Chuck E. Cheese University : General Kitchen & Service was a Chuck E. Cheese training tape made for employees in 1991, this would be the 2nd training tape for Chuck E. Cheese’s University, it would feature the following

##Service

• Every guest comes first and leaves happy
• Smile, greet and assist the customer
• Teamwork
• Keep all areas clean
• Follow Cleaning Schedules
• Be on time
• Understand the time clock, and understand all break time rules

##General Safety and Security

• No trash is to be taken out after dark
• Girls must walk to their cars in groups of 3 and 4 after dark
• be aware of specific parking areas
• always be in proper uniform
• do not chew gum while working
• Location of cleaning products
• Location of Fire extinguisher
• Washing hands before starting your shift and frequently after

#General Facility

• Know your facility, locations like - Salad bar - Beverage bar - Gameroom - Restrooms - Trash cans - smoking areas - other important features
• Be aware of smoking areas, and ask a guest to observe if its a smoking area
• Proper trash cleaning
• Once a week the trash holders and cans are to be brought back to the designated area for cleaning
• Mopping Procedure
• Magic Clean ( cleaning all around the store )
• Begin each shift by checking the dining area and continue to check through the day
• Clean all booths and tables
• Employees must check the restrooms on a 15 minute basis
• Cleaning the entryway glass
• Running orders
• Cleaning after a guest
• The Beverage Bar

##General Kitchen

• Beginning and Ending each shift with a clean kitchen is extremely important
• Make sure all areas are completely clean and sanitized
• All stainless steel should be wiped down ( including pizza make table)
• Sweep the floors and clean behind them
• Clean base boards
• Mopping the floor’s
• Setting up the made table
• Can opener must be clean
• Organize the dish area
• Variety of new utensil items
• Proper Inventory control
• Product Rotation ( new to the back, old to the front, new to the bottom old to the front )
• Changing out the soda syrup
• Pan cleaning

##Trivia

These training tapes were filmed at the Irving TX location as any other CEC training tape would’ve in 1991/94